TEST 2 ANSWERS

ANALYZING & MANAGING INFORMATION

TEST 2                                                                                 MARKS

1.   Describe the information transformation process                3


Data is collected and organised into information;
information is analysed to create knowledge;
experience and expertise are applied to knowledge
to provide wisdom

2.   Name and define the 3 purposes of signs?                        3

Forma        the physical form of a sign

Informa      the meaning of a sign

Performa    the action caused by the sign                                   

3.   Explain the meaning of these communicative acts?          3               

Assertive   

explains how things are in a particular domain

Directive

attempts to get the receiver to take some action

Declarative

changes the state of an organizational domain

4.   Name the levels of the Anthony Model and describe         3              
the purpose and time-frame of each

Strategic   (5-year period), Senior Management

Corporate initiatives, Investment and resource planning

Tactical     (1-12 months), Middle Management

Scheduling, budgeting, Logistics and Inventory control

Operational  (1-7 days), Junior Management

Order processing, invoicing and credit control

5.   The quality of information is important to the quality           2
of decision-making. Give 4 examples of quality criteria

Accuracy

         Timeliness (up-to-date)

         Relevance
         Legality
         Security

6.   Draw and label Shannon’s Model of Communication          2

        

7.   What are the meanings of cardinality and optionality?        1

Cardinality is the number of something in a set group

Optionality is whether there is a choice, or not to
                  participate

8.   Produce an information model which represents                8
the domain of criminal court cases.

Each judge has a list of cases.
Only one judge presides over each case.
For each case one prosecuting counsel is appointed.
to represent the Department of Prosecutions.
Cases are scheduled at one Crown Court.
A case may have one or more defendants.

Each defendant can have one or more defending
counsel.

NB
counsel              means a lawyer (US) or barrister (UK)
Crown                means the State of which the king or
                                     queen (that wears the crown)

Prosecuting         means bringing the case for the Crown
Defence              means arguing for the defendant 

                                                                                 _____

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